Document360 is an AI-powered knowledge base platform that helps you create, collaborate, and publish a self-service knowledge base for your customers or teams with ease.

Using Document360 you can create private and public documentation, API documentation, user manuals, SOPs, FAQs, Wikis, and more.

Document360 caters to a wide variety of industries like SaaS, Education, Healthcare, Manufacturing, Legal, and more, with thousands of customers across the globe.

Why work with us

• Document360 is the #1 rated SaaS product in the knowledge management and self-service category on G2 and Capterra.
• Manage all your documentation needs in one place with our portal and site which offer advanced content creation, management and consumption experiences.
• Industry leading analytics with article and reader specific performance metrics.
• Leverage the power of AI in your knowledge base with Document360's AI assistant - Eddy, which offers AI writer, AI summarizer, AI meta tag generator for SEO, and much more.
• Integrate seamlessly with your existing systems like Salesforce, Zendesk, Freshdesk, and collaboration tools like MS Teams and Slack.
• Localize your knowledge base content in 40+ languages of your choice.

Business ROI

• Reduce support costs and boost productivity.
• Reduce onboarding time and training costs of employees
• Increase customer satisfaction and reduce churn with self-service documentation.
• Supercharge your API documentation for internal and external consumers.
• Seamless knowledge transfer within your organization with a centralized SaaS knowledge base.

Document360 is the perfect tool to empower your customers and teams with real-time knowledge.